Last updated: July 14, 2026
Overview
This Privacy Policy describes how Lumora ("we", "us") collects, uses and protects information when you visit lumora.co.zw or contact us through the site.
Information We Collect
When you submit our contact form, we collect the information you provide — your name, email address, phone number, company name and the details of your message.
We may also collect standard technical information automatically, such as browser type, device type and pages visited, to help us understand how the site is used.
How We Use Information
We use the information you provide solely to respond to your inquiry and, if you become a client, to deliver our services. We do not sell your personal information to third parties.
Third-Party Services
We use third-party service providers — such as our email delivery provider — to operate the contact form on this site. These providers process data only as necessary to provide their service to us.
Data Retention
We retain contact form submissions only as long as necessary to respond to your inquiry or fulfil a business relationship, unless a longer retention period is required by law.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at hello@lumora.co.zw.
Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by an updated revision date on this page.